Common Questions Answered
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How does it keep water fresh without a filter?
How does it keep water fresh without a filter?
The Aqua Bot uses a unique system that dumps used water into a waste tank and refills the bowl with fresh water on an adjustable cycle.
Is the Aqua Bot loud when it’s operating?
Is the Aqua Bot loud when it’s operating?
No, it operates quietly and only makes minimal noise during the water refill process, making it ideal for sensitive households.
Does it still need regular cleaning?
Does it still need regular cleaning?
Yes, although it requires less frequent cleaning than standard fountains, we recommend cleaning the parts regularly to ensure your cat always has the freshest water possible.
Will it be safe for my cat?
Will it be safe for my cat?
Yes, the Aqua Bot is designed with your cat’s safety in mind. Made from high-quality, food-grade, non-toxic materials, it’s completely safe for daily use. Plus, its gentle water flow and quiet operation ensure that even the most cautious cats will feel comfortable drinking from it.
What is the size of the Aqua Bot?
What is the size of the Aqua Bot?
Here are the dimensions of the Aqua Bot:
- Width: 12.99 inches (33 cm)
- Depth: 9.25 inches (23.5 cm)
- Height: 9.84 inches (25 cm)
Is the Aqua Bot dishwasher safe?
Is the Aqua Bot dishwasher safe?
Unfortunately the Aqua Bot isn’t dishwasher safe. We recommend washing the parts by hand with standard dish soap. The rounded design means no tricky corners, making it quick and easy to clean!
How do I charge the Aqua Bot?
How do I charge the Aqua Bot?
To charge the Aqua Bot, simply use the included USB-C cable. Plug it into any USB power source, and you’re all set!
Note: The Aqua Bot must be powered on while charging to ensure it charges correctly.
Does it work for multiple cats?
Does it work for multiple cats?
The Aqua Bot has a 0.8-gallon (3L) fresh water tank, designed to supply up to 3 cats with water for several days.
Is the Aqua Bot easy to set up?
Is the Aqua Bot easy to set up?
With intuitive controls and easy setup, the Aqua Bot requires no complex installation. Just fill the fresh-water tank, set your preferences, and let it work! The durable design ensures it lasts, and it’s even equipped to handle multiple cats.
What if my cat doesn't like the Aqua Bot?
What if my cat doesn't like the Aqua Bot?
If you are worried that your cat might not accept the Aqua Bot, don't worry. For those cases, there is our "Catisfaction Guarantee". This means that if your cat doesn't like the water station, you'll get your money back. No questions asked! Just email us at support@teazys.com and we'll take care of everything.
How fast will I get it?
How fast will I get it?
Once your order is placed, it will be processed within 1-2 business days before shipping.
US deliveries typically take 5-8 business days.
International orders typically arrive in 5-16 business days, depending on location.
You'll receive full tracking details in your confirmation email, and rest assured, all orders are fully insured and tracked for your peace of mind.
What if it stops working?
What if it stops working?
All TEAZYS© products go through a strict quality inspection period in order to assure premium products. We are so confident in their quality to offer you a limited 1-year warranty.
In the case your product presents malfunctions or manufacturing defects, we’ll quickly organize a free replacement.
However, our warranty does not cover thefts or accidental damages.
Still have questions about your Aqua Bot? We're here for you! Reach out anytime.